A – Z of Services

Please see below a full list of Council services and the responsible authority:

Abandoned vehicle – Report an abandoned and untaxed vehicle
Bin collection dates – Find out your bin collection dates
Car Park Account – Register for automatic payment for ANPR car parks in Herne Bay, Whitstable and Canterbury
Dog Poo Bin – Report a full or damaged dog waste bin
Dead animal – Report a dead animal
Double yellow lines – To request a change to parking restrictions such as double yellow lines
Flytipping – Report dumped rubbish
Graffiti – Report graffiti for removal (including private dwellings)
Illegal Parking – Report illegal parking in residents parking areas, double parking, parking on yellow lines
Litter Bin – Report a full or damaged litter bin
Litter Problem – Report litter build up (including fallen leaves)
Missed Bin – Report a missed bin collection
Noise or Smell Problem – Report a noise nuisance or smell nuisance including barking dogs, music, bonfires
Planning issue – Report a planning issue such as new buildings without planning permission, changes of use, works being undertaken on listed building without permission.

Hedges – Report obstruction to road / footpath
Highways issues – Report various highways issues such as verges overgrown, road maintenance, signs not collected, lights not working
Pot holes – Report a pot hole on public highway
Public Right of Way – Report a broken stile, missing signposts, overgrown bushes, dangerous footpath
Street lighting not working – Report a street light out or on at wrong times of day

Contact assistant@herneandbroomfield-pc.gov.uk, call 01227 742700 or use this contact form